STATUS (full/part):


Lutheran Home & Harwood Place

Vice President of Human Resources

Senior Living/Nursing Home

7500 W North Ave, Wauwatosa, WI

Full time


The Lutheran Home was established in Wauwatosa, Wisconsin in 1906 out of love and concern to provide for retired and indigent pastors and teachers who could live out their lives in relative comfort and dignity. First known as the “Altenheim,” the same spirit remains at the heart of the Lutheran Home a century later. While we serve people of all backgrounds, it’s clear that faith and compassion remain the driving forces in care.

Harwood Place, founded by a joint venture between the Lutheran Home and Froedtert Memorial Lutheran Hospital, opened its doors in December of 1989. Now solely under the ownership of the Lutheran Home, Harwood Place fulfills the need for a retirement living community as a part of our continuum of care. It provides a beautiful, safe, and dignified campus for independent seniors who wish to reduce the responsibilities of home ownership and have available the socialization and support of health services such as assisted living.

One hundred years later, we’re at the forefront of senior care, offering a full range of services, including independent living, short-term rehabilitation, assisted living, memory care assisted living, skilled nursing, adult day services, and host hospice care on-site. Additionally, we offer community programs and a Children’s Center with intergenerational programming, benefiting young and old alike.


While located on two campuses, we are one organization. As our Mission states, “We are dedicated to serving older adults and enriching the lives of those we touch by providing compassionate and loving care.”  This mission, along with our Core Values of:  CompassionCommitment, Creativity and Collaboration, inspire our work every day.  We love what we do and we Go Beyond Care to Caring.


Lutheran Home provides rehabilitation servicesskilled nursing, specialized memory care assisted livingadult day services, and child care. Harwood Place provides assisted living and independent living. The Lutheran Home Foundation works to grow awareness and financial support for the needs of older adults in our care.


This position is responsible for the leadership and direction of the human resources (HR) department in keeping with the facility’s mission and values. The VP – HR is accountable for assuring all policies and procedures are in place and state and federal regulations are met as they relate to all aspects of the human resource. The VP – HR is accountable for personnel management, budget management, and adherence to all facility policies and procedures. The VP – HR will serve as a member of the organization’s administrative leadership team (ALT).

1. Provides direction and leadership to the organization regarding human resources

  • Participates in setting the strategic direction for the organization and drives strategic initiatives related to human resources 
  • Manages the overall ‘total rewards’ (i.e.  compensation and benefits) package for the organization and makes recommendations to maintain a program that is both cost effective and market competitive
  • Leads the ‘Leadership Academy’ committee and oversees the development and implementation of course curriculum to grow the organization’s leaders

2. Directly involved in the day-to-day operations of HR

Essentials functions including but not limited to:

  • Develops and annually reviews personnel policies, procedures, and practices and makes recommendations for any revisions
  • Communicates changes in organization personnel policies and procedures and ensures proper compliance is maintained
  • Responsible for organization’s compliance with federal and state legislation pertaining to all personnel matters
  • Actively involved in payroll processing including making wage adjustments and shift differential validation
  • Ensures fair employment and equal opportunity
  • Administers employee 403(b) benefit program, ensuring regulatory compliance (i.e., plan documentation, filings, etc.)
  • Oversees employee wellness program as part of ‘total rewards’
  • Monitor unemployment claims and assists departments with appeals
  • Develops the recruitment strategies and supervises screening and testing for all positions in the organization
  • Assists management in the annual review, preparation and administration of individual employee performance feedback and the wage and salary program
  • Develops, oversees, and optimizes a human resources system that meets organization payroll and personnel information needs
  • Coordinates risk management programs (employee safety, OSHA, and Worker’s Compensation)
  • Consults with legal counsel as appropriate, and/or as directed by the President & CEO on personnel matters
  • Monitors the need for and quality of the employee assistance program and evaluates vendor performance, recommending changes as deemed appropriate
  • Works directly with department managers to assist them in carrying out their responsibilities on personnel matters
  • Coordinates and oversees employee events including:
    • Employee appreciation week
    • Employee recognition dinner
    • Employee picnic
    • Holiday celebration
  • Serves as a mediator in matters involving employee grievances and employee relations
  • Oversees the new employee orientation program
  • Recommends, evaluates, and participates in organization-wide staff development
  • Coordinates the on-line training program, conducts in-service training and general employee meetings
  • Supervises the staff of the HR department

3. Participates in and/or leads human resources related committees and/or initiatives

  • Coordinates the Lutheran Home & Harwood Place board’s human resource committee
  • Safety committee participant
  • Quality council participant
  • Oversees employee experience initiative that focuses on employee engagement and total rewards
  • Plautz Scholarship committee participant

4. Provides supervision and leadership to the HR team

  • Sets clear expectations for direct reports and ensures best practices are adopted in all areas of the human resource function
  • Maintains visibility to assist staff with issues and address concerns
  • Provides timely response to inquiries
  • Works collaboratively with all members of the HR team
  • Understands that the role of HR is to support the managers, supervisors and staff of the organization
  • Fosters and maintains a cohesive team environment
  • Conducts regular team meetings with staff
  • Monitor performance and communicates expectations
  • Conducts employee feedback meetings and administers discipline process as required
  • Provides back-up or support as needed to HR team and staff
  • Provides 24/7 on-call support to all departments



  • A baccalaureate degree from an accredited school in business administration, human resources or related field required
  • Master’s degree preferred.
  • Member of professional associations to assist in current knowledge of government regulations and changes; trends in human resources management and related products


Five years of experience in personnel management or human resources, with at least one year in supervision


  • Excellent verbal communication skills
  • Speaks clearly and persuasively in positive or negative situations
  • Listens and gets clarification
  • Responds to questions appropriately
  • Excellent written communication skills
  • Writes clearly and informatively
  • Edits work for spelling and grammar
  • Varies writing style to meet needs
  • Values diversity
  • Demonstrates knowledge of EEO policy
  • Shows respect and sensitivity for cultural differences
  • Educates others on the value of diversity
  • Upholds the organizational values and mission
  • Computer Skills
  • Proficient in Microsoft Word, PowerPoint, Excel and Outlook required
  • Previous experience with applicant tracking software helpful


For a confidential conversation, please contact:

Jamie Pratt, jpratt@spanopratt.coom

Spano Pratt Executive Search

M: 414.807.8472/ T:414.283.9533
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